Invoicing

What Does the Invoice Include?

⚠️ Reminder: For a project to appear on an invoice, it must be fully validated (meaning OCUS has delivered the media to the client). To understand how validation fits into the assignment workflow, see Project Steps.

On the new platform, the invoice includes all validated items between the previous invoicing date and the new one. This includes:

• Project compensation
• Price boosts
• Adjustments
• Completed and validated projects

Example: If the January 2026 invoice cycle was launched on January 6, the February invoice will include all items validated between January 6 and February 5.

When Will I Receive My Monthly Invoice?

Invoices are generated between the 1st and 5th of each month.

If your account was migrated less than one month ago, you will receive two separate invoices:

• One invoice for sessions and compensation validated before the migration date (on the previous platform).
• One invoice for sessions and compensation validated after the migration date (on the new platform).

Invoices from different platforms cannot be merged. Both invoices must be reviewed and validated separately to trigger both payments.

To validate invoices on the new platform, you must link your Payoneer account in Settings. If you haven’t set up your account yet, please follow the steps outlined in Getting Paid.

If your account was migrated more than one month ago, all invoices will be generated exclusively on the new platform.

When Is the Payment Date?

There is no fixed payment date, as payment depends on when you validate your invoice.

OCUS cannot trigger payment until the creator has accepted the invoice.

Example:

• If the invoice is issued on the 2nd and you validate it on the 2nd, payment is triggered on the 2nd.
• If the invoice is issued on the 2nd and you validate it on the 10th, payment is triggered on the 10th.

When Will I Receive the Payment in Payoneer?

Once payment is triggered, funds are usually received in your Payoneer account within 48 business hours, provided your Payoneer account and bank details are correctly configured.

Can I Modify My Billing Information or Bank Details?

You can now update your billing information (such as VAT number, address, or company name) directly in Settings.

⚠️ Important: Any changes will apply only to the next billing cycle and will not affect current or past invoices.

For bank details, modifications must be made directly through your Payoneer account. If you encounter issues directly related to your Payoneer account, you will need to contact Payoneer support directly.