Juliette
Articles
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Why and how to score an assignment?
Your opinion is precious to us, that's why we ask you to rate the work after it has been delivered and the pictures validated. The rating of the work is essential as it allows you to give your opin...
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How do I approve my shots?
Once we have delivered the photos to your platform, you can approve them and rate. Once you have approved them, you can download them in the format of a ZIP file by clicking on “Download.”The OCUS ...
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How do I receive my photos?
We will send you an email letting you know that the photos have been delivered and are available on your platform. A link in the email will take you directly to the photos. You can also view the ph...
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When will I receive my media?
Once an assignment has been completed, you will receive the photos within 48 hours.During this period of time, we receive the shots from the photographer which are then passed-on to our post-produc...
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Under which conditions must the assignment take place?
A few precautions must be taken in order for the assignment to be fulfilled in the best-possible conditions, as the time the photographer spends on the location is limited.Premises are ready when t...
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How do I arrange an appointment with the photographer?
Once we have successfully assigned a photographer, you will receive an email with the details of the assignment, the information relating to both parties, and the brief.The photographer will contac...
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When is an image creator assigned?
Once the order is confirmed, we will assign an image creator within 48 hours.We do our best to find the greatest photographer based on the location of the shoot and the requested media.Please note ...
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Request a demo with OCUS
You can request a demo on our website: HERE and fill out the required form.Fill in the details on your business then describe your photography needs in the “Message" section.Please let us know if y...
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Contact us
If you were not able to find the answer you were looking for, contact us through the dedicated form available on the Help Center’s home page: the OCUS team will come back to you within 3 hours from...
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Uploading Media Issues: What to Do
During your projects with OCUS, you may occasionally experience issues when uploading media through the platform. These situations may include:Technical issues during the upload process.Uploading i...